At Berbanto, every order is handled with the same care and precision as our craftsmanship. We partner with trusted third-party courier services like Bluedart, Xpressbees, Delhivery, and others to ensure your products reach you safely and on time.

📦 Delivery Timeline
Delivery timelines may vary depending on your location but usually range from 2 – 7 working days from the date of order placement.

• After your payment is verified, it takes up to 24 hours to process and dispatch your order.
• Orders placed after 4 PM IST will be shipped the next business day.
• Orders placed after 4 AM IST on Saturday will be shipped the following Monday.
• Please note: weekends and public holidays are excluded from processing and shipping times.

💰 Shipping Charges
Shipping charges are calculated on an “as is” and “as available” basis and are determined by our courier partners. These charges will be clearly communicated at the time of placing your order. Berbanto does not levy any hidden shipping costs.

⚖️ Limitation of Liability
While we work only with reliable shipping partners, unforeseen transit issues may occur. In the rare event of delay, loss, or damage during transit, our liability is limited to:

1. Replacement of the product (within 7 days of your request, provided the request is made within 7 days of the incident), or
2. Refund of the amount paid by you for the affected product.

🌍 Force Majeure
Berbanto shall not be held liable for delays or non-performance caused by events beyond our reasonable control, including but not limited to:

• Natural calamities (earthquakes, floods, fire, storms, etc.)
• Acts of God or governmental actions
• Strikes, lockouts, or labor disputes
• War, riots, embargoes, blockades
• Epidemics, quarantines, or public disorders
• Technology failures, sabotage, or accidents

In such cases, we will do our utmost to keep you updated and ensure resolution at the earliest possible time.

This Shipping Policy was last updated on 24 SEPTEMBER, 2025.